After studying this module, your caregivers will be able to define client-centered care; integrate their clients’ personal preferences into …

This course contains basic information on healthcare customer service, including the definition of “customer,” the importance of first impressions, and the benefits of striving for excellence.

This course discusses how a family’s history impacts how they deal with a loved one’s illness.

This important topic focuses on the most common types of natural disasters including fires, tornadoes, hurricanes, winter weather and earthquakes.

This module teaches aides how to play the role of an excellent caregiver using genuineness, empathy, kindness, and creativity!

This course provides caregivers with an overview of the GI tract and the swallowing process.

A review of incontinence and how caregivers can help care for the clients who suffer from it.

This inservice stresses the importance of mobility for all clients and discusses the factors that can lead to a loss of mobility.

This course provides caregivers with an overview of client elopement.

This course provides an overview of bathing, oral hygiene, toileting, dressing, grooming, eating and transferring.

This course focuses on observing vital signs, pain, mental status, nutrition, elimination, skin and family relationships–and how to recognize abnormal findings.

Thie course discusses fall prevention, using assistive devices to promote safety, preventing elopement and alternatives to restraints, and more.