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This course includes information about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.

Being Assertive

$125.00

This course includes information about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.

This course includes information for caregivers about passive, aggressive and assertive communication, how to be assertive with difficult people and the rights and responsibilities of assertive communication.

Objectives:
  • Discuss the difference between passive, aggressive and assertive behavior.
  • Name at least three ways to communicate assertively.
  • Explain how assertiveness benefits you, your clients and your coworkers.
  • Demonstrate assertiveness in your daily work.

Additional information

Hours

1

Format

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