Your caregivers are trusted each day with confidential information about your clients. This course reviews everything they need to know about maintaining your clients? confidentiality. Caregivers will learn what to do and what not to do. And, they’ll learn all about the laws and consequences that are in place to protect clients.

• Define confidentiality.
• Explain why confidentiality is important for quality client care.
• Describe at least four ways confidentiality can be broken during daily work.
• Discuss HIPAA and its requirements.
• Demonstrate how you maintain confidentiality in your daily work.